Slots Amigo Terms and Conditions
The rules that govern your account, your play and our relationship with you as a Slots Amigo player.
Our Terms and Conditions
Last updated: October 8, 2026
These terms set out how we run Slots Amigo and what we expect from every player who opens an account with us. Read them alongside our bonus, payments and responsible gaming pages before you register.
Who can play at Slots Amigo
You must be at least 18 years old to register an account with us, and in some circumstances a higher age may apply depending on your local rules. By creating an account you confirm that you are legally permitted to gamble online, that you are opening the account in your own name, and that you are not doing so on behalf of anyone else. We may ask you to confirm your age and identity at any point, and we will suspend access to an account where we have reason to believe these conditions have not been met.
Each player may hold one account with us. Duplicate accounts, whether opened under different details or from a shared household or device, may be closed, and any balances or bonus funds held in them may be void. If you are self-excluded from gambling, through GamCare, BeGambleAware-linked tools or a personal exclusion you have set elsewhere, you agree not to attempt to register or play with us during that period.
Your account and your responsibilities
- Keep your login details private and do not share your account with anyone else.
- Provide accurate personal, contact and payment information, and update it if it changes.
- Use only payment methods and cards registered in your own name.
- Play within the deposit and loss limits you set, and tell us if you want to adjust them.
- Report any suspicious activity on your account to our support team straight away.
We reserve the right to suspend or close an account where we suspect fraud, collusion, bonus abuse, the use of banned betting patterns, or a breach of any part of these terms. Where an account is closed for cause, outstanding bonus funds and related winnings may be forfeited in line with the terms that applied to that bonus.
Bonus and promotional terms
Any welcome package, free spins offer or ongoing promotion you accept is governed by its own specific terms, including wagering requirements, eligible games, maximum bet limits while a bonus is active, and expiry dates. We publish the current figures and conditions on our Bonus and Promotions pages and at the point you opt in. T&Cs apply to every offer, and the figures shown there take priority over any general description elsewhere on the site.
Withdrawals and identity verification
Before we process your first withdrawal, and periodically after that, we will ask you to verify your identity, your address and the payment method you are using. This usually means a photo ID document, a recent proof of address and, where relevant, confirmation that a card or crypto wallet belongs to you. This check protects you as much as it protects us: it stops someone else accessing your funds and it lets us confirm your age and eligibility under these terms.
| Purpose | Document type |
|---|---|
| Identity | Passport, driving licence or national ID |
| Address | Utility bill or bank statement, usually dated within 3 months |
| Payment method | Card photo with middle digits hidden, or wallet ownership confirmation |
| Source of funds | May be requested for larger or unusual withdrawal patterns |
Withdrawals are paid to the same method used to deposit wherever possible. Processing times and any limits depend on the payment method you choose: see our Payments page for current options including cards, bank transfer and crypto. We may decline or delay a withdrawal while verification is outstanding, and we will tell you what is needed to complete it.
Fair play, errors and disputes
Our games run on certified software from providers including Pragmatic Play, NetEnt, Evolution Gaming, Microgaming, Play'n GO, Betsoft and Push Gaming, and results are generated independently of Slots Amigo. If a technical error results in an incorrect balance, an incorrect bonus credit or a malfunctioning game round, we will correct the account to the position it should have been in, and we will tell you what happened. If you believe a transaction or game round was handled incorrectly, contact our support team with the date, time and game name so we can review it.
Changes to these terms
We may update these terms from time to time to reflect new games, payment options, regulatory requirements or operational changes. Where a change materially affects your existing balance or an active bonus, we will give you reasonable notice. Continuing to use your account after an update takes effect means you accept the revised terms.
Company details and governing information
The registered company name, registration details and current licensing information for Slots Amigo are published in the site footer. Please confirm those details there before you deposit, and get in touch with our support team if anything is unclear.
Related pages: Bonus, Responsible Gaming, Privacy Policy, and Register if you are ready to open an account.